If you’re creating a custom t-shirt with us, it’s important to know how to get prompt assistance. Whether you have questions about file formats, image requirements, order status, or shipping, we’re here to help every step of the way. This guide explains how customers can easily reach our support team for help.
Contact Support Channels
Connect with our support team using your preferred method. We offer quick responses to ensure your creative experience is seamless. To reach us, you can:
- Submit a ticket through our Help Center
- Email us directly at support@[brand].com
- Chat live with an agent (during business hours)
Information You’ll Need
For the fastest help, have these details ready when reaching out:
- Order number (if available)
- Details about your question or issue (e.g. file format, order tracking)
- A description of your custom design or image file
When to Contact Us
Get in touch with our team when you need help with the following:
- Uncertainty about accepted file formats or image sizes
- Questions on order processing or shipping status
- Any technical troubles with uploads or order placement
What Happens Next
Once you reach us, our friendly support team will review your request and provide guidance tailored to your needs—whether it’s clarifying image requirements or providing your order’s shipping timeline. We strive to ensure every interaction helps you create and receive the perfect custom shirt.
Conclusion
Your creative vision deserves reliable support. Contact us anytime you need help with custom design uploads, order tracking, or shipping details. Our efficient, friendly team is always ready to assist you and make your personalized shirt experience effortless and enjoyable.
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