When ordering a customizable t-shirt from Zendesk, it's important to understand customs, duties, and taxes for shipments within the EMEA region. This guide answers your questions about potential additional costs, shipping requirements for your custom designs, and what to expect throughout the order journey, ensuring a smooth and surprise-free experience.
Understanding Customs, Duties, and Taxes
All orders shipped outside the European Union may be subject to customs duties and taxes as determined by your local authorities. These charges are not included in the item price or shipping cost. Please review your country’s import policies to estimate any possible fees before placing your custom t-shirt order.
Accepted Image File Formats and Requirements
- Image formats: JPG, PNG, or SVG for crisp and clear printing.
- Minimum resolution: 300 DPI for best quality prints.
- Maximum file size: 10MB for uploads.
Order Tracking and Status
- Log into your Zendesk account to monitor order progress.
- You’ll receive updates by email at each stage, including printing, shipping, and delivery.
Shipping Conditions and Timelines
- Standard shipping within EMEA: 5–10 business days.
- Orders ship in protective packaging to ensure your custom shirt arrives in perfect condition.
Conclusion
At Zendesk, we aim to make your custom t-shirt experience easy and hassle-free. Knowing customs, file requirements, and shipping expectations ensures you get your perfect shirt on time and without surprises. Need further assistance? Our support team is always ready to help.
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