File Size Limits for Uploads

When creating your perfect custom t-shirt with Zendesk, uploading the right image format ensures the best print quality and the smoothest experience. Knowing our file size limits, supported formats, and image requirements will help you avoid upload errors, maintain image fidelity, and expedite your custom shirt order process.

Supported File Formats

Zendesk allows uploads in popular formats for t-shirt designs. The accepted file types are: PNG, JPEG, and SVG. PNGs ensure transparency, JPEGs are widely used, and SVGs are ideal for vector artwork. Please avoid uploading PDFs or GIFs, as these are currently unsupported for our print process.

Image Size and Resolution Requirements

• Maximum file size limit: 20 MB per image
• Minimum resolution: 150 DPI (dots per inch) for optimal print clarity
• Recommended image dimensions: 3000x4000 pixels for large prints

How to Check Your Order Status

1. Log in to your Zendesk account.
2. Navigate to My Orders under your account dashboard.
3. Select your t-shirt order to view real-time updates.

Shipping Conditions and Delivery Estimates

Zendesk ships within the EMEA region using tracked delivery partners. Orders dispatch within 2-3 business days after approval, with estimated delivery between 3-7 days depending on location. You’ll receive tracking information as soon as your order ships for visibility and peace of mind.

Conclusion

To ensure fast, quality service with Zendesk customizable shirts, follow our file format and size guidelines, upload high-resolution images, and check your order status through your account. Our dedicated team is here to provide a creative and reliable ordering experience across the EMEA. Happy designing!