When customizing your shirt with Zendesk, it’s important to know what images you can use. Many customers ask about uploading copyrighted images for their personalized designs. This article covers whether you can use copyrighted images, details about file requirements, order tracking, and how shipping works for your custom t-shirt.
Copyrighted Image Usage Policy
To protect our customers and follow legal guidelines, we cannot accept copyrighted images unless you have express permission from the copyright owner. For best results, upload original artwork, designs you own, or images with explicit licensing for commercial use. This ensures smooth order processing and avoids potential legal complications.
Accepted Image Formats and Requirements
- Upload file formats: PNG, JPEG, and SVG are accepted.
- Recommended resolution: At least 300 dpi for clear, crisp prints.
- Maximum file size: 10MB per image.
- Optimal image dimensions: 2500 x 3500 pixels.
Order Status and Tracking
After placing your order, you’ll receive regular updates via email. You can also log into your Zendesk account to check the current status of your custom t-shirt. Use the provided tracking link once your item is shipped to follow its journey to your address within EMEA.
Shipping Conditions and Timelines
- Shipping within EMEA only.
- Estimated delivery: 5-10 business days after dispatch.
- Track your order via the shipping confirmation email.
- Careful packaging to ensure your custom shirt arrives in perfect condition.
Summary
To ensure an exceptional custom shirt experience, use only original or permitted images, upload files in recommended formats and sizes, and follow your order’s journey easily. If you have questions about copyright or technical specifics, our friendly Zendesk support team is always here to help you create something uniquely yours.
Comments
0 comments
Please sign in to leave a comment.