When customizing your shirt with Zendesk, we want your creativity to shine. To ensure the best results, it’s important to use the right file formats, meet our image requirements, and understand our shipping and order processes. This guide will walk you through selecting design elements, supported fonts, and important order information.
Accepted File Formats and Requirements
To achieve optimal print quality, please use the following formats when uploading your t-shirt design:
- Accepted formats: PNG, JPEG, SVG
- Minimum resolution: 150 DPI (dots per inch)
- Maximum size: 10 MB per image
Fonts and Design Elements for Customization
We support a variety of fonts and design features to enhance your shirt:
- Font styles: Sans-serif, Serif, Script, Decorative
- Supports vector shapes and transparent backgrounds
- Recommended: Outline or embed fonts in SVG uploads
How to Check Order Status
Stay updated with your order anytime through your Zendesk account:
- Log in to your account
- Go to My Orders section
- Click on your order to view real-time status and tracking
Shipping Conditions and Delivery Estimates
We ship custom shirts safely throughout the EMEA region. Delivery times vary by location but typically range from 5–10 business days after dispatch. You’ll receive tracking updates once your order ships. Please ensure your shipping address is correct during checkout for smooth delivery.
Conclusion: Your Customization Journey
Zendesk is committed to your satisfaction, offering flexible design options and reliable service. By following our guidelines for file formats and design elements, you’ll enjoy a seamless custom shirt experience. If you need further help, our support team is always ready to assist with any questions about your order or shipping.
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