Previewing Your Custom Shirt – Zendesk

Creating your personalized shirt is only the start—knowing what to expect next is important for a smooth experience. This article covers the essentials: accepted file formats and image requirements for custom t-shirt uploads, how to preview your finished design, and checking your order’s status and shipping details. Let’s make your creative vision reality!

Accepted File Formats and Image Requirements

For optimal print quality, you should upload designs in one of these formats: PNG, JPEG, or SVG. Ensure images are at least 300 DPI, with transparent backgrounds preferred for PNG files. Recommended dimensions are 3000x3000 pixels to ensure crisp results. Avoid blurry or compressed images to maintain your design’s clarity.

Previewing Your Design Before Purchase

Once your image is uploaded, you’ll be able to preview how your shirt looks in our interactive design tool. Carefully review placement, sizing, and colors on the virtual shirt. Make adjustments as needed until you’re happy—the preview shows exactly what your custom shirt will look like when printed.

Checking Your Order Status

After checkout, you’ll receive an email confirmation with your order number. To track production progress and shipping status, log into your Zendesk account and navigate to My Orders. Each order status—processing, in production, or shipped—shows real-time updates, keeping you informed every step of the way.

Understanding Shipping Conditions

We ship custom shirts within the EMEA region using reliable, tracked carriers. Standard shipping usually takes 5–10 business days, depending on your location. Packages are securely packed to preserve shirt quality during transit. You’ll receive a tracking link once your order ships for complete peace of mind.

Conclusion: Confidence in Customization

By following our image guidelines and using the preview tool, you ensure your shirt is printed just as you envision. Stay updated on your order and shipping—your satisfaction is our priority at Zendesk. Explore, create, and enjoy wearing your unique, personalized shirt with confidence!