Ready to track your custom t-shirt order? At Zendesk, we know how important it is to stay updated on your purchase. This guide explains how to check your order status, what each status means, and outlines the shipping process for customers across EMEA. Stay informed every step of the way!
Where to Find Your Order Status
To check the status of your order, simply log in to your Zendesk account and navigate to the 'My Account' section. Here, select 'Orders' to see a timeline of your purchase. Each order displays its current status and any recent updates related to production or shipping.
Understanding Order Status Labels
- Processing – Your design is being reviewed and prepared.
- In Production – Your shirt is currently being made.
- Shipped – Your order is on its way and tracking is available.
- Delivered – The package has reached its destination.
Receiving Shipping Updates
We send email notifications at each stage: when your order enters production, ships, and is delivered. Tracking numbers are provided for EMEA shipping, allowing you to follow your package in real-time. If you haven't received an update, check your spam folder or contact our support team for assistance.
Conclusion
Staying informed about your custom shirt order is simple with Zendesk. Visit your account, check your status, and rely on our prompt notifications for every step. If you have further questions or need help, our support team is always ready to assist you along the way.
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