Understanding order processing times is key when ordering custom t-shirts from Zendesk. Our efficient production workflow ensures every shirt meets your creative vision and arrives when expected. Below, you’ll find details on our workflow, image upload requirements, how to check your order status, and what to expect regarding shipping conditions and timelines.
Our Order Processing Workflow
Once your design is uploaded and confirmed, your order enters our streamlined production process. Typical processing time is 2–4 business days, which includes image verification, printing, and quality control. We’ll notify you via email at each key step, from order confirmation to dispatch, ensuring transparency throughout.
Image Upload Requirements
- File formats: PNG, JPEG, or SVG accepted
- Recommended resolution: 300 DPI for best print quality
- Maximum file size: 20 MB
- Minimum image dimensions: 1500 x 1500 pixels
Order Status Tracking
Stay updated by logging into your Zendesk account. Navigate to ‘My Orders’ to view real-time updates, including order processing, printing, and shipping stages. Email notifications will also alert you to any status changes or estimated delivery adjustments, offering complete visibility from purchase to doorstep.
Shipping Conditions and Timelines
- Ships within EMEA only
- Standard delivery: 3–7 business days after dispatch
- Order arrives in protective packaging to ensure quality
- Tracking details provided via email upon dispatch
Conclusion
Zendesk is committed to transparency and reliability. By following our image guidelines and staying informed through your account, you’ll enjoy a smooth, creative ordering experience—right up to delivery. For further questions or support, our friendly team is always here to help with your customizable shirt order.
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