Uploading the perfect custom design for your t-shirt is key to getting results you’ll love. At Zendesk, we want to ensure your image looks crisp and vibrant on every shirt. This article covers ideal file formats, sizing guidelines, and offers tips for a seamless upload and order experience.
Acceptable File Formats
For the best print quality, we recommend using these file types:
- PNG (preferably with a transparent background)
- JPG/JPEG
- SVG or PDF (for vector artwork)
Image Quality & Sizing Requirements
To ensure your design prints clearly and looks professional, follow these guidelines:
- Minimum 300 DPI at intended print size
- Recommended size: at least 2500 x 3500 pixels
- Text and details must be clear and legible
Order Status & Tracking
After placing your order, you can easily track its progress:
- Log into your Zendesk account and visit the Orders section
- Receive email updates with tracking links
Shipping Conditions & Timelines
All shirts are produced and shipped from our EMEA facilities. Standard delivery usually takes 5–10 business days. Express options are available at checkout. Packages are securely packed to keep your order in top condition. You’ll receive a tracking link once your order has shipped.
Conclusion: Get Picture-Perfect Results
Following these tips ensures your design prints sharply and your order arrives on time. If you run into issues or have questions, our customer service team is ready to help—so you can focus on turning your creative vision into wearable art!
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