Uploading the perfect image for your custom Zendesk shirt is key to achieving crisp, high-quality prints. To help our customers enjoy a smooth design and ordering experience, we’ve outlined the requirements for image file types, sizing, and resolution, alongside a brief overview of order tracking and shipping information.
Accepted File Formats
To ensure your custom design prints perfectly, please upload your image in one of the following formats: PNG, JPEG, PDF, or SVG. These formats maintain image quality and transparency where needed, catering to a wide range of creative needs and ensuring optimal print clarity on your shirt.
Image Size and Resolution Requirements
- Minimum resolution: 300 DPI (dots per inch)
- Image dimensions: at least 2500 x 2500 pixels
- For best results, avoid compressing or resizing images too small
- Keep backgrounds transparent if desired (PNG or SVG)
Order Status and Tracking
- Check your account dashboard for real-time order updates.
- You’ll receive notifications as your custom shirt moves through production.
- Tracking codes are sent via email once your order is shipped.
Shipping Conditions and Timelines
All customizable shirts are shipped within the EMEA region. Orders are carefully packed for transit, and most deliveries arrive in 5–10 business days. Expedited options may be available—please review shipping choices at checkout for estimated times and costs specific to your location.
Summary
For the sharpest print, upload designs in PNG, JPEG, PDF, or SVG at 300 DPI and at least 2500 x 2500 pixels. Track your order easily through our dashboard and rest easy knowing we deliver swiftly across EMEA. Need more help? Our support team is always here to guide you.
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