Accessing Past Orders

Accessing your past orders is simple with Zendesk’s customizable shirt platform! We know how important it is to keep track of your creative projects, so we’ve made the order history easy to find and review. This article explains where to view your previous orders, what details you can see, and how to track their progress.

Locating Your Order History

To view your past custom t-shirt orders, simply log in to your Zendesk account. Navigate to your account dashboard, and select 'Order History' from the menu. Here you will see a list of all previous purchases, including order numbers and dates, for easy reference anytime.

Viewing Order Details

Click on any past order to view its full details. This includes:

• Uploaded design files and specifications
• Order status (processing, shipped, delivered)
• Shipping method and tracking information

Checking Shipping Conditions

Each order’s detail page shows your shipping conditions, including carrier, expected delivery window, and current tracking status. Our reliable shipping partners cover all EMEA regions, ensuring your custom shirts arrive safely and on time.

Order Status Updates

You’ll receive email notifications at every stage of your order: confirmation, processing, shipment, and delivery. For real-time order updates, revisit the 'Order History' section or use your order’s tracking link to monitor its journey to your door.

Conclusion: Stay Informed With Ease

With Zendesk's customer-focused platform, accessing past orders and tracking shipments is effortless. Stay up to date on your custom shirt creations by regularly checking your order history. For any further questions, our friendly support team is just a click away, dedicated to your satisfaction.